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Frequently Asked Questions

How do I get started with UrbanWish?

Simply create an account and start booking services from verified providers in your area. No subscription required!

Is UrbanWish free to use?

Yes, creating an account and browsing services is completely free. You only pay when you book services.

How do I become a service provider?

Click 'Become a Provider' and complete our verification process. Once approved, you can list your services and start accepting bookings.

What payment methods do you accept?

We accept all major credit cards, debit cards, bank transfers, and mobile money payments for your convenience.

How do I cancel or reschedule a booking?

Log into your account and go to 'My Bookings'. You can cancel or reschedule up to 24 hours before your appointment.